FAQs (Frequently Asked Questions)

In recent years, we have become increasingly aware of the nutritional needs of our pets and the impact that diet has on the quality of their lives. Research has shown us that dogs and cats thrive on a natural diet high in meat and rich in vitamins and minerals. Our naturally derived Pet Holistic & Pet Bites recipes ensure that all the unnecessary fillers such as grains, corn, and wheat are eliminated.

Yes! We totally understand that your pet’s diet needs to work in with your own individual needs and that for whatever reason it may be more convenient for some of our customers to use our products as a meal mixer or as a topper.

Yes! All of our products and ingredients are GMO-free

It's not uncommon for pets to exhibit higher energy levels after they've transitioned to a raw diet. This is generally a great thing, but may take some adjustment on your part! Of course, it's always possible your pet does need an increased portion from what we suggest in our guidelines. Every pet is different and no one knows your pet better than you do. Our feeding guidelines are just that-guidelines. You should consult your pet nutritionist or Vet for feeding advice if you have any concerns.

The recommendation regarding materials in which the product is served is simply a suggestion. Stainless steel is optimal for its non-porous and smooth surface, which is easy to clean with soap and hot water between uses. However, you may use any material of bowl to feed your pets.

We provide in-depth nutritional information on each product detail page of our website, including ingredient panel, guaranteed analysis, calories, and vitamin & mineral contents.

This information can be found on the back bottom left of every bag, as well as on each product detail page of our website.

We use the same manufacturing facility for all our product range but there is a thorough sanitization and cleaning process that takes place between each protein cycle . In addition to this a cleansing process for all the equipment is done at the end of each day. However, in spite of this thorough process, there might be low levels of cross contact from other proteins. The frequency of this occurrence is very low.

The pH levels in all of our foods range from a low 6 to almost 7. Red meat diets are more acidic, and register a low six on the pH scale. Our poultry diets are more alkaline, and as such, register a higher 6 on the pH scale.

The Association of American Feed Control Officials (AAFCO) is a voluntary membership association of local, state, and federal agencies charged by law to regulate the sale and distribution of animal feeds (including dog and cat foods) and animal drug remedies.

Moisture is an important part of any pet’s diet as it helps assist with optimum nutrition absorption and helps keep pets hydrated.

We are a manufacturer of pet food. Our products are not labeled for human consumption. While all of our ingredients are wholesome, human-grade ingredients, we cannot recommend that humans consume any of our pet products.

You can find the the details of the source of ingredients for each product is mentioned in the respective product page. It also mentions the benefits & key points for each ingredient used in the product. This is to help our customers understand what exactly they are feeding their pets & how it benefits them. The origin of the ingredients might change based on the availability of the meat in the respective country. However we ensure that only the highest quality ingredients which are ethically raised & sourced are used in our products. This is very important for us as QUALITY is the most important factor in the food that we feed our pets.